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furnace with gas water heater

Behind the Scenes of Water Heater Repair

When someone calls us for a water heater problem, we begin with an initial consultation to learn more about their issues. Hearing directly from customers is the first step toward troubleshooting the problem and finding the right solution. Most often, symptoms of a broken water heater include:

  • No hot water in the house
  • Water not reaching the desired temperature
  • Hot water running out quickly
  • Noticeable leaks around the unit
  • Higher water bills with no changes in use

After calling in to schedule an inspection, we will take a look at your water heater to uncover the root cause of the problem. Here is a breakdown of how a plumber goes through the process step-by-step.

Visual Examination

A visual inspection can help us identify any physical signs of damage. This may include leaks, cracks, rust, sediment buildup, or scorch marks. Each one links to different sources, giving us a clue as to where the problem may lie with your water heater.

Water Heater Diagnostics

A good plumber is thorough. They will perform appropriate diagnostic testing to evaluate every part of your water heater. It is important to determine not just a likely source of trouble but the entire unit’s health. Examples of tests include thermostat inspection, checking the pressure relief valve, and inspecting electrical and gas connections.

Specific Testing

Using advanced technology, your plumber can help diagnose faulty heating elements. A combustion analyzer on a gas water heater can determine if there are any issues with the fuel-air ratio. Using the right tools helps professionals further assess your unit and find the right solution.

Fixing the Problem

Once we are sure what the cause of water heater trouble is, we recommend a personalized solution. It’s important for us to discuss this with you. As the homeowner, you should be completely in the loop about your water heater, what repairs it needs, how much the repairs will cost, and how these repairs will resolve your issues.

Once we have your approval, we will perform the necessary repairs and then test our work to make sure the issue is completely resolved.

Benefits of Professional Water Heater Repair

Attempting to repair a water heater yourself has several risks. For one, trying to work with a gas line could result in carbon monoxide leaks or a fire. Electrical writing is complex, and it isn’t safe for someone who is not professionally trained to troubleshoot wiring on their own.

Furthermore, trying to repair a water heater by yourself can also run the risk of worsening the problem. Without the right diagnostic tools and knowledge, you may mistake the root of an issue and wind up with an even bigger problem on your hands after a DIY repair goes wrong.

Contact Us Today for Water Heater Repair

Our expert plumbers are always here to help when it comes to issues with your water heater. Contact Gordon AC & Plumbing to schedule water heater repair in Monroe, LA.